Frequently Asked Questions

VAPE REWARDS

We proudly present to you our new Vape Rewards, a loyalty program that brings you much more than just points.

Vape Rewards is our way of thanking our loyal customers, and getting to know you more so we can enhance your experience and offer you products we know you'll love.

 Joining is completely free, open to everyone, and you can start earning rewards as soon as you sign up.

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Frequently Asked Questions

Your all access pass to exclusive rewards. Reach higher tiers for more exclusive perks.

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Frequently Asked Questions

WITH VAPE REWARDS

  • Level up to earn more -  Progress through our new tier system. The more you shop, the better the rewards!
  • Tell a friend - Refer a friend to Vape Rewards and both of you will receive £10 in credit when they make their first purchase.
  • Win & Shop - Get £5 in points to spend on your birthday!
  • All-access - Get access to exclusive competitions, member benefits, and more! Join now to enjoy premium perks and exclusive offers.
Shop Now Buttons SIGN UP FOR VAPE REWARDS LOGIN TO VAPE REWARDS
Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Click the Rewards button in the bottom left corner of the screen. Sign in to your account and the rewards you have earned will be displayed. Click the Redeem button on each offer and a code will be displayed which you can apply at checkout online and in-store.

Our rewards program is totally free! We do it to say a huge 'thank you' to our awesome customers.

No, the sky's the limit! Shop away and watch the points roll in.

Once you're logged in, in the bottom left corner of the screen you will see a Rewards button. Click this to display your Vape Rewards points balance.

In the past Ecigwizard had two different loyalty programs. We have now merged the online and in-store customers onto one loyalty program, Vape Rewards.

We have migrated all WizPoints and APP customers to the new system, along with all of your existing points. Rest assured, there's no need to worry about missing out on previous benefits or starting from scratch! Your existing rewards and benefits will continue seamlessly.

Absolutely! You can use your Vape Rewards both online and in-store, giving you flexibility and convenience in redeeming your rewards.

Unfortunately, you cannot apply your Vape Rewards to subscription orders. Nevertheless, there's no limit to the benefits you can enjoy with regular orders! Explore the possibilities and make the most out of your Vape Rewards.

When creating your account, please ensure that the email addresses on each account match. This will allow the system to automatically merge your in-store and online account.