It is against the law to sell any electronic cigarette products to under 18’s.
We may use any personal information provided by you to carry out & conduct relevant age verification checks. As part of this, we may utilise various credit reference agencies, electoral roll and other sources of data/agencies. These agencies may keep a copy of any basic information we pass to them. In accepting our terms and conditions you consent to your data being used in this way.
At times the age verification check may fail or be referred. In these scenarios, we could request passport/driving license details from you to re-check your details manually against the relevant database to verify age. If you do not wish to release this information to us we can cancel and refund your order.
Please refer to the data protection section of our terms and conditions for information on how we handle data.
*Please note if for any reason you fail age verification there is a strong possibility that your order will be delayed. If this occurs please contact customer services immediately on 0345 305 2585 or email firstname.lastname@example.org.